Our answers to your questions

How to track my order?

You can easily track the status of your order by logging into your account.

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To do this:

  1. Click on the Help button on our website.

  2. Select "My Account".

  3. Enter the email address you used when placing your order.

You may be asked to enter a 6-digit code, which will be automatically sent to your inbox for verification.

Once logged in, you'll have access to all your past orders.

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To track the delivery of your current order, click on “View” next to the relevant order. You’ll be redirected to a detailed tracking page where you can find:

  • Your tracking number

  • A summary of your order

  • The delivery address

  • The billing address

If you need further help, feel free to contact our customer support team.

 

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