You may request an exchange of your item within 30 days of receipt of your order. The return costs are at the consumer's expense. The returned item must be intact and in its original packaging. Please include the following with your return:
- the product(s);
- your original order number containing the item being returned;
*AMAZON orders must be returned directly to AMAZON. We do not accept their returns. If you have any questions, please do not hesitate to contact AMAZON customer service.
Address your package to the appropriate address according to your location:
313 Talbot Blvd
Chestertown, MD 21620
|Europe and other countries||
LOGVAD E-shop Nooz
17A rue du Pont Tunnel
Failure to comply with these conditions, in particular the return conditions, will prevent Nooz Optics from exchanging or refunding the products concerned.
As soon as we receive your return, we will contact you via email to provide you with a promotion code that has the equivalent to the value of the returned item. A validity period of one week is granted so that you can place the order for the item to be received. Nooz Optics will not be responsible for shipping costs.
If you have chosen to be refunded you will receive a confirmation email.