Our answers to your questions

Where is my order ?

Once your order has been shipped, you will receive an email with the tracking number of your package. Once your package is in the hands of the carrier, please wait a maximum of 2 business days before the tracking number is updated. See below the transporters used: 


- Europe/UK: Chronopost/DPD

- France, Norway, Iceland: La Poste 

- Belgium: BPost

- Canada: APC logistic and Local postal service 

- USA/Australia/Singapore: USPS and Local postal service (Australia and Singapore)




Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Articles in this section