Our answers to your questions

Make a return

You may request the return of your item within 30 days of receipt of your order. The return costs are at the consumer's expense. The returned item must be intact and in its original packaging. Please include the following with your return:

- the product(s);
- your original order number containing the item being returned;

- the attached return form (French version, English version)

*AMAZON orders must be returned directly to AMAZON. We do not accept their returns. If you have any questions, please do not hesitate to contact AMAZON customer service.

Address your package to the appropriate address according to your location:

USA

Singapor

Australia

Canada

   Nooz Returns

   1870 Lynnbury Woods Rd

   Dover, DE 19904

   USA

Europe and other countries   

LOGVAD E-shop Nooz

17A rue du Pont Tunnel 

7730 Estaimpuis

Belgium 

  

Failure to comply with these conditions, in particular the return conditions, will prevent Nooz Optics from exchanging or refunding the products concerned. 

Once the return is processed (up to 15 days), we will contact you by email to confirm the refund of your order.

 

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