Our answers to your questions

Tracking shows delivered but I did not receive it. What do do?

If you have not received your package, we advise you to check with your neighbors or the person in charge of the building (if one), who may have picked it up for you or by accident. It is also possible that the delivery status has been updated slightly in advance, and the package may arrive later in the day or the next day. 

After that if you still have no sign of your package, please write to us at contact@nooz-optics.com so that we can find a solution together. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Articles in this section