Our answers to your questions

Make an exchange

You can return your item to us within 30 days of receipt of your order. The return costs are at your expense. The returned item must be intact and in its original packaging. Thank you to join to your sending:

- the product(s);
- the number of the order concerned;
- the return form (French version, English version)

Address your package to the appropriate address according to your location:





Nooz Optics

313 Talbot Blvd

Chestertown, MD 21620


Europe and other countries   

LOGVAD E-shop Nooz

17A rue du Pont Tunnel 

7730 Estaimpuis



Failure to comply with these conditions, in particular the return conditions, will prevent Nooz Optics from exchanging or refunding the products concerned. 

As soon as we receive your return, we will contact you via email to provide you with a promotion code that has the equivalent to the value of the returned item. A validity period of one week is granted so that you can place the order for the item to be received. Nooz Optics will not be responsible for shipping costs.

If you have chosen to be refunded you will receive a confirmation email. 


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