Our answers to your questions

Where is my order ?

Once your order has been shipped, you will receive an email with the tracking number of your package. Once your package is in the hands of the carrier, please wait a maximum of 2 business days before the tracking number is updated. 

You also have the possibility to track your order in your customer's account if you have created an account. 

If your estimated delivery date has passed and you haven't received your order, please get in touch with our Customer Service here.

We won't be able to provide you with additional information until this date has passed.

⚠️ COVID 19: Deliveries are maintained but the delivery time can be slightly extended. Take care of yourself!


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