Our answers to your questions

Modification or cancellation of my order

It is possible for us to modify your order according to the progress of its preparation.

To change/cancel your order, please contact us as soon as possible by sending us your order number. 

You will find the reference of your order, made up of numbers, in the confirmation email sent to you.

You can contact us:

- By phone from Monday to Friday from 9am to 1pm and from 2pm to 5pm:

Belgium: +32 2 320 14 92
France: +33 1 82 88 44 54
UK: +44 20 3936 4030
USA: +1-800-835-9074
Other countries: +33 1 82 88 44 54

- Via the contact form.

 For this type of request, we advise you to contact our team by phone.

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