Our answers to your questions

Make a return

You may request an exchange of your item within 30 days of receipt of your order. The return costs are at the consumer's expense. The returned item must be intact and in its original packaging. Please include the following with your return:

- the product(s);
- your original order number containing the item being returned;
- the attached return form (French version, English version)

Address your package to the appropriate address according to your location:





Nooz Optics

313 Talbot Blvd

Chestertown, MD 21620


Europe and other countries   

LOGVAD E-shop Nooz

17bis rue du Pont Tunnel

7730 Estaimpuis



Failure to comply with these conditions, in particular the return conditions, will prevent Nooz Optics from exchanging or refunding the products concerned. 

As soon as we receive your return, we will contact you by email to confirm the refund of your order.


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